Pensioner left ready 15 hours at Royal Alexandra Hospital to see medic

A frail pensioner who was taken to hospital with ‘dangerously’ hypertension was left ready 15 hours to see a medic.

Iris Arnott, 84, was despatched to Paisley’s Royal Alexandra at 6.30pm on Thursday after her well being immediately deteriorated leaving her susceptible to a stroke or coronary heart assault.

She was put in a medical evaluation unit and reportedly left to sit down by means of the night time unchecked with out meals earlier than lastly being seen by a physician at 9.30am on Friday and given a mattress, our sister paper the Glasgow Occasions reviews.

The Erskine pensioner’s household blasted Higher Glasgow and Clyde well being board bosses, saying they should take pressing motion to cope with “shambolic” communications and delays throughout the hospital.

Daughter Linda Dormer, 53, stated: “What has occurred to my mum is nothing wanting appalling.

“We had been clearly very anxious as a result of we knew that the rationale her GP had referred her to the hospital was as a result of her blood stress was at an especially harmful stage, and given her age, she is at a larger threat of changing into severely unwell.

“To go away an 84-year-old girl sitting in a room ready to be examined is unacceptable. My mum is lucky that she has household who had been in a position to keep in contact along with her and assist her, however this might as simply have been a susceptible aged particular person with no one left to sit down on their very own worrying with no meals or something to drink.”

The Glasgow Occasions instructed earlier this week how well being board bosses have admitted the west of Scotland’s accident and emergency departments are at disaster level.

Dr Scott Davidson, deputy medical director for acute companies, stated that hospital workers are beneath immense stress to deal with the variety of folks presenting for therapy, leaving departments over capability and creating ‘bottlenecks’ at entrance doorways.

Mrs Dormer says under-pressure workers are being left struggling to deal with the amount of individuals coming by means of the doorways.

She added: “My mum all the time labored and paid her dues, so when she wants pressing assist from a service, she has contributed to all her life, you’ll anticipate higher than this.

“The wait was unhealthy sufficient, however the full lack of communication was one other main difficulty. Workers are working round attempting to do their finest, however there’s clearly an absence of numbers to permit them to do their job effectively and successfully.

“Nurses instructed us that there was no mattress for my mum, however how can a pensioner presenting with a life-threatening situation not be a precedence? If that’s the place we’re at, one thing has gone badly mistaken with our well being service.

“It’s time Higher Glasgow and Clyde well being board bought their act collectively. What we skilled was shambolic and I don’t think about the scenario is any higher throughout the hospitals in Glasgow. One thing urgently wants carried out. As a household we really feel badly let down by the well being service.”

Well being campaigner and west of Scotland MSP Neil Bibby referred to as for a full probe into Mrs Arnott’s case.

He stated: “This can be a deeply regarding story. My coronary heart goes out to the affected person involved, and her household. Clearly a full investigation should be carried out, and we await its final result.

“The NHS and its devoted workers are working beneath monumental and unsustainable stress.

“These are main systemic failings which can’t be blamed on over-stretched NHS workers. The well being board should take pressing motion to make sure workers are being correctly supported and that sufferers are getting the care they want.”

A spokesperson for NHS Higher Glasgow and Clyde stated: “We’re sorry about this affected person’s expertise and for any further anxiousness it may need precipitated her or her household.

“We will verify we’ve got spoken to the household to apologise and to elucidate the explanations for the delay in Ms Arnott’s ongoing care.

“Our unscheduled care companies are dealing with intense pressures because of the pandemic which has had a big impact on the variety of sick sufferers presenting in addition to on staffing numbers.

“Our frontline workers are working across the clock to guarantee that we’re nonetheless seeing and treating sufferers, though sadly many sufferers are dealing with longer than anticipated waits.”

Leave a Comment